Services
We are available around the clock, offering you support on our 24-hour hotline. Fault analysis over the telephone, plus immediate access to our comprehensive spare-parts stores, will guarantee our customers maximum availability on their installations. With Value Plus, we assemble a requirement-matched range of services. Our professionally trained technicians carry out appropriate maintenance services and technical analyses, and also training, while our team of experts puts together modification and revision packages that take full account of the customer’s performance requirements. Value Plus services are tuned individually to each customer, to the production conditions, and to the installation.
Our centrally located spare-parts stores in 65843 Sulzbach ensure the supply of spare parts throughout Germany.
Your contacts for spare-parts
| Manager, Spares Department | Gerald Seynstahl |
|---|---|
| Technical support, spare parts | Gerald Seynstahl, Andreas Prskawetz, Markus Fürbeth |
| Queries about prices and lead times | Michael Pechstein and Nicole Brunner |
| Queries about our warranty service | Nicole Rudolf |
The following personnel are also available for configuring an appropriate services package
| Newspaper, Northern Germany | Heiko Wriggers |
|---|---|
| Newspaper, Southern Germany | Dirk Martell |
| Magazine | Jens Lesczinski |
They will be pleased to provide you with further assistance in the case of queries or problems.
Telephone +49 6196/7039-0.
